FAQ

Answers to help you feel confident about our support.

Services & Eligibility

Can you help me if I do not speak English well?

Yes, absolutely. We specialize in helping people who struggle with English. We can translate complicated letters for you and even provide phone or in-person translation support during your official appointments.

Do I need to live in Ilford to use your services?

No. Our physical office is in Ilford, but we help individuals and families across many local areas, including Redbridge, Barking & Dagenham, Newham, Havering, and parts of Essex.

Can you guarantee that my benefit or visa application will be approved?

No company can guarantee an official government decision. However, we ensure your forms are filled out perfectly, completely, and with the right evidence. This gives your application the highest possible chance of being approved without delays.

What happens if my benefit application is rejected?

Do not panic. If your claim is turned down, we can review the decision letter and help you prepare a formal appeal to challenge the result.

What to Expect / Process

What should I bring to my first appointment?

Please bring all official letters, forms, and notices you have received. It is also highly important to bring your identity documents (like a passport or BRP card) and any proof of address or medical letters you have.

Will you talk to the council or DWP on my behalf?

Yes. If you book our full support services, we can make phone calls, write official emails, and handle the back-and-forth communication with government departments so you don’t have to face the stress alone.

Does someone from your team actually come to appointments with me?

Yes. For services like Universal Credit, Housing Needs, or In-Person Translation, a professional support worker from our team can physically accompany you to your local Jobcentre or council office.

Appointments & Fees

Do I have to pay for an initial meeting?

Yes, our standard private consultation appointment is a fixed fee of £40. During this meeting, an advisor will read your letters, explain your options, and give you a clear action plan.

Are there any hidden costs or extra charges later?

No. We believe in complete honesty. All of our services have a clear, fixed price list. You will know exactly how much a service costs before we begin any paperwork.

How do I book an appointment with an advisor?

You can book quickly by filling out the form on our “Book an Appointment” page, calling our office directly at +44 20 3026 7883, or book an appointment to see us in our Ilford clinic.

How long are typical chiropractic appointments?

Your first visit usually lasts 45–60 minutes, including consultation and exam. Follow-up visits are shorter, typically 15–30 minutes depending on your care plan.

What are your payment options and do you offer payment plans?

We accept credit cards, debit, HSA/FSA accounts, and cash. Flexible payment plans are available to make care accessible to all patients.

Privacy & Safety

Is my personal and medical information kept safe?

Yes, 100%. Everything you share with Maani Advisory Clinic Ltd is completely private and confidential. We protect your personal records safely and never share your details without your explicit permission.

Is Maani Advisory Clinic a registered company?

Yes, we are a fully registered and recognized UK company under Company Registration Number 17125231, operating with over 12 years of professional industry experience.